Returns
Return Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To initiate a return, please secure your original packaging, then email orders@bloomsartclub.com and include the following information:
Purchase details
- Your name
- The title of the piece
- The date of purchase
- The purchase price (please include a screenshot or photo of the receipt if applicable)
Return request
- The reason for requesting a return
- If the art arrived damaged, please include a photo of the damage.
If the return request is accepted, the shop will provide a paid shipping label for you to return the piece. Please return it in the original packaging.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Your refund will be processed when the return has been received, inspected and accepted.
Shipping fees are non-refundable. Please email orders@bloomsartclub.com with any questions or concerns.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again – often this takes time to process. It may take some time before your refund is officially posted. If the refund is still not there, contact your credit card company or bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at orders@bloomsartclub@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you have purchased an edition item (a piece that is not one-of-a-kind) and you need to exchange it for the same item, send us an email at orders@bloomsartclub.com.